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Tandem Privacy Policy

Privacy Policy

Last updated 10/01/2026

Welcome to Tandem's Privacy Policy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and related services ("Services"). By using Tandem, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from users in various ways, including when you create an account, post listings, or communicate with other users. This information may include but is not limited to:
  • Name
  • Email address
  • Phone number
  • Address
  • Payment information (if applicable)

1.2 Google Sign-In

If you choose to sign up for or log in to Tandem using Google, we receive your name and email address from Google. We use this information to create and authenticate your Tandem account and to provide our Services. We do not sell information received from Google or use it for advertising purposes. We retain and protect this information in accordance with this Privacy Policy, and you may request deletion of your personal information by contacting us at info@tandem.space.

    1.3 Usage and Log Data

    We automatically collect information about your use of our Services, including your IP address, browser type, pages visited, and interactions with our platform. We may also use cookies and similar tracking technologies to collect data about your online activity.

      2. How We Use Your Information

      We may use your personal information for the following purposes:

      • To provide and improve our Services

      • To facilitate communication between users

      • To personalize your experience on our platform

      • To process transactions (if applicable)

      • To send you updates and notifications

      • To monitor and analyze usage patterns

      2.1 Phone Communications and Call Recording

      If you provide us with your phone number, whether during account registration or at any other time while using our Services or working with our team, we may call or communicate with you regarding our Services. Calls with Tandem may be recorded or monitored for quality assurance, training, and to improve our Services.
      If you provide your phone number and opt in to receive SMS messages from Tandem, we may send you texts related to your use of the Services, including workspace updates, appointment confirmations, and account activity alerts.
      Message frequency varies. Message and data rates may apply. You can opt out of receiving SMS messages at any time by replying STOP, or reply HELP for assistance.
      We do not share or sell your mobile phone number or SMS consent data with third parties for marketing purposes.

        3. Sharing Your Information

        We may share your personal information with:

        • Other users, as necessary to facilitate the sharing of office space

        • Third-party service providers who help us operate our platform.

        • Legal authorities in response to a lawful request.

        4. Data Security

        We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

        5. Your Choices

        You can access, update, or delete your personal information by logging into your account settings. You can also choose to opt out of promotional emails by following the unsubscribe instructions in our communications.

        6. Changes to this Privacy Policy

        We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with an updated effective date.

        7. Contact Us

        If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

        info@tandem.space

        By using Tandem, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your use of our Services is subject to this Privacy Policy.

        ACKNOWLEDGEMENT

        BY USING OR REGISTERING WITH THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.